Complaint Department

complaints.jpg

Ok Complain away…..

70 Responses to “Complaint Department”

  1. Sexy_korean Says:

    I took my friend out tonight and we eat kitchen wings your bar. Too much hot and my mouth hurt. Tonight my friend not happy after we go. Too much hot and my mouth not work.

  2. Hi, there.

    I’m a huge fan of English pub and fish and chips.
    To be honest, I can’t express what I think in English well so,
    I hope you understand the mistake that I may make.

    when I read news about 3alley pub. I was really happy I can have Fish and chips in Korea. so I visited 3alley pub with my friend. it takes 3 hour to get there cos I live in another city.
    when I visited the pub 2 Korean Waitress were so unkind and rude. they treated me so badly.
    At the moment I was having Fish and chips , I haven’t finish to have it. But A waitress ’s came to me she took my dishes away. I was so anoied. I was so angry with her.
    so I left there in 30 minutes.

    the owner(the guy in the bar),the Caucasian I don’t know where he’s from. He was really nice.

    but 2 Korean Waitress should be re-trained for customer service.

    I hope you understand what I felt there.

    Thank you for reading

    with Kindest regards.

    Jude

  3. Major Hochstetter Says:

    Al put me on it, the offending waitresses will spend some time in the cooler

  4. Al and Bernie, it might be along shot but could you guys start a photo album on here? Those wonderful moments of falling off the bar stool, action shots, or hell whatever. The whole world would appreciate the stupidity.

  5. Not a bad idea. Should said ‘fall down drunks’ agree, that might be good for a chuckle or two. I’ll speak with Bernie (the smartetr half) and get back to you.

  6. Bamboo Yeti Says:

    I think you more space on the main website, but you could put a link to it on the blog

  7. thepirate63 Says:

    Bring back Stephanie!!!!!!!!!!!!!!!

  8. HillBilly Says:

    I took my significant other to the pub for dinner. We ordered burgers. There was a pubic hair in mine, so I looked for Al, but he was drunk and passed out at the bar. Bernie was kissing German ass at a table, so I looked in the kitchen door and the cook was flattening patties with his armpit. Stephanie (she was still there) wandered by and I said, “Look at that shit!” She said, “That’s nothing. You should see him making donuts.”

  9. HillBilly Says:

    One of Al’s “boys” brought me a rib eye the other night and he was holding it on the plate with his thumb. I said, “What the fuck?” He said he didn’t want it to fall on the floor again.

  10. HillBilly Says:

    I ordered soup yesterday and it didn’t taste right. I called one of Al’s boys over and said, “This soup tastes funny.”

    He said, “Then why the fuck ain’t you laughing?”

  11. jandals73 Says:

    Holy Shit!!!! Who taught the Hillbilly how to type and use a computer!!!!

  12. HillBilly Says:

    Gunter Kampenstein, Master computer whiz.

  13. Buck Luxor Says:

    What with the shocking amount of staff turnover at 3AP, I think it is important people know that an unfortunate typographical error on the pub’s employment application form will result in a person being accepted into the Legion of Superherpes.

  14. Whats with all these bullsh1t stories going up on the site?
    If teh cunninglinguist wants to start his own blog of fantasy stories thats fine but i suggest he does it somewhere else.

  15. The Pubman Says:

    Point taken.

  16. Hello from Schweiz

  17. I’ve been coming to Seoul on several occasions on business. I wanted this trip to be different – wanted to experience the night life in Itaewon.
    I found out abt your pub on the net, which stood out got my attention, it was exactly what I was looking for.

    I made my way your pub on 6/6/2008 all the way from COEX. My intention was to treat myself to a great evening… that didn’t happen

    Seated at the bar, I met a young couple from New Zealand and we started chatting. The couple had started drinking early as they had
    Complimentary meal/drinks voucher of KW100,000 (given by the manager for the poor service they received on their previous visit).
    They had been drinking white wine all evening and after your pub runs out of white wine, the guy orders a Kahlua with milk.

    The first Kahlua milk served was quite mild so he orders another – a double Kahlua with milk. When your bar maid brings him a glass of milk instead, I could not help but laugh as I found it funny. The guy was drinking alcohol the whole evening. Why would he want MILK!!!

    We repeated the order to her – “double kahlua with milk – not plain milk”. She apologized to the guy and tells him English is not her first language.
    (This in spite the fact that earlier, this particular barmaid actually told us that she was Australian/Korean.)

    After bringing over the correct drink, your barmaid turns to me and rudely tells me off (in her broken English), for laughing at her. She goes on to tell me not to call her “Missy” (why the hell didn’t she tell me tactfully much earlier on in the evening?? Each time I addressed her as “Missy”, she didn’t make any effort to tell me her name.)

    To make matters worse, she goes off to complain to the other barmaid. They both then proceeded to gave me a mouthful!! I was shocked and furious.

    This is supposed to be an English pub. The pubs I’ve been to didn’t have rude & disrespectful floor staff. I called for this caucasion guy, Bernie and told him what happened. He apologizes and instead of walking out of the pub, I thought I’ll let it slide and try to salvage the rest of the evening.

    What happened next was unbelievable..

    As I sat there and continued my conversation with the New Zealand couple, I told them about how strict Singapore hospitality industry is & how service staff are very customer-service orientated.
    “…none of them (in Singapore) can afford to be bitchy or rude to their customers because there will be severe repercussion.”

    Your barmaid, eaves dropping & totally clueless about the context of our conversation, jumps to the conclusion that I had called her a Bitch!!
    Next thing I knew there she was standing in front of me, in a confrontational tone, said “You call me bitch?? You the bitch”.

    It was shocking – I have never had such an experience with service staff before. Again, I called Bernie over. But this time I made very clear to him the standard of service was unacceptable & that your barmaid was utterly RUDE. He didn’t say anything – just stood there. No apology… nothing! Does he condone to such behaviour?

    I am totally appalled and very furious! I regret going to your pub – it was a waste of my time, money & effort!!!

    Has this happened before? Yes it has, it obvious in your complaint department here’re others who have complained about your service staff.

    Your barmaids are a disgrace and embarrassment to the Korean people and to the service industry! They are not fit for any sort of front-line responsibilities.

    Their behaviour reflects the attitude of management.

  18. Winston Says:

    Sharon, I must agree with you. When I went there the strangers sitting next to me were not happy as well, and you know the routine. I felt obligated to not enjoy myself and complain with them. I knew that I have a choice to leave when I realized that I was not having fun, but I remembered a bar I went to in Berlin and how much better the service was there and fixated on that. Really, what would be the point of leaving if I could make myself more miserable by staying.

    The waitresses all need to be fired, I agree that they are a disgrace to the Korean people, I like you judge a nation based upon my experience in a bar. I mean really, how dare they speak English as a second language!

    When you mean Bernie, I think you are talking about the younger one and not the fat one. Again, you are spot on with him. He should be sentence to life with a Korean……no make that a Canadian. Yeah, that would be only proper.

    I am with you on this one.

  19. Rodders Says:

    Was the waitress HOT?

  20. Rodders Says:

    And , I think the Canadians are behind this!!!

  21. Rodders Says:

    I knew a missy once…I did things to her that you would not do to a farm animal…but I guess that is off topic….again, was the waitress hot?

  22. The “fat one”!! Okay, I’m officially on a diet. In no time at all I’ll be so slim people will be calling me things like Missy, and little fella!

  23. The Pubman Says:

    Rodders… The waitress was Hot!… but she is gone and you, like Obama in 08 are out of luck…. Albert fired her and sent her to Austrailia in chains… and he is sending Bernie to Canada to marry a Canadian….

    Winston…….LOL

    Hey “Fat One”…
    This story does not hold water….as I recall the barmaid behind the Bar at that time was quite shy…she was no doubt insulted by being called Missy…..as many service folks would be….You know the shit the staff puts up without saying a word, but everyone has a limit.

  24. Rodders Says:

    Me like Obama….Does the Pubman drink at work? I am not the crazy pirate!

  25. The Pubman Says:

    Pass the bottle!….and….Fire everyone! …Some people should not be allowed to travel to other countries.

    The “Fat One” related the real story….. it was as predicted the waitress was insulted….WTF!

  26. thepirate63 Says:

    Some people are just born to bitch. If you spend an evening drinking white wine and other “girlie” drinks you get what you deserve! Go drink at some Korean bar and stay away from real people who know how to enjoy themselves in any establishment. F-off ya wankers!
    By the way, I treat the bar staff with respect and they in turn treat me with respect. But then I don’t drink “girlie” drinks.

  27. The Pubman Says:

    Some people do not understand respect is a two way street….OMG!
    I just agreed with the Pirate…. let me go wash my mouth out with soap.

    I respect the Cocksucker, but I don’t agree with his Pinko views….

    Give me that bar of soap again……..

  28. I think Pirate not girlie, real man. I know.

  29. thepirate63 Says:

    Wiki-

    I’ll be in the pub today (Fri) at 4:00.

  30. The Pubman Says:

    You boys play nice now….

  31. I was at 3 Alley Pub on the recommendation of the internets. I consumed two OB and some kind of German Pils. Since my train was leaving Seoul Station at 9:15, I needed to leave much earlier, and I was completely sober. I believe OB beer should have a higher alcohol content percentage so I can get to my train completely blowed out of my mind. The beer was also very cold and any attempt to power-slam said beer would result in severe brain freeze. That is my complaint. Thank you for listening.

  32. Platinum Says:

    I guess you didn’t notice the Jaggermeister.

  33. The Pubman Says:

    That is why I have to buy 10-15 beers to get hammered… sneaky bastards

  34. The Apocalypse is coming soon! Oh, the horror! Woooooooooooooooooooooooooooooooooooooooooooooooooooooooo!

  35. Fat White Foreign Devil Says:

    James aren’t you supposed to be up in the mountains chasing the Taliban?

  36. I get to come out of the mountains for a few days. No shit, the insurgents from Iraq are here starting their new jobs!

  37. cigar man Says:

    Jamsuuu get your ass out from behind a computer and kill something…Johann will let u use his moped!!

    Still on for Sept.?

  38. If you like sitting in a pub full of fat useless american wankers accompanied by a few english drop outs kissing their asses, then this is the bar for you. Not to mention the old Canadian women who runs the place, sort it out you twat!

  39. I think this guy lost in the pool…I did too, but I still have a mulligan…

  40. I guess watching other folks have fun really pisses you off eh? Not a happy dude, guess the Hogwon owner left the basement door unlocked again…

  41. What happened, Jack turn him down??

  42. I am complaining about my darts…they suck these days and i can’t buy a win!!!

  43. What a bunch of twats (I learned from my learned Limey mates that that word rhymes with “bats,” by the way). Drinking white wine at the Three Alley? You are lucky you weren’t mocked senseless by me or the other fat Americans at the bar. What, was there a chamomile shortage?

    Wedge Tip: Since you’re from down there, next time you have a hankering for white wine, check out the COEX Intercon’s happy hour. You’re welcome.

  44. Cheesie Cock Says:

    I read all the way down this page and find most of these comments Hilarious, The Fat one has slimmed down now aswell. Just yesterday he was flying through the bar like a Ballerina, and carrying a Korean Guy too.

    I agree that respect is a give and take thing, been drinking in the 3 alley since they opened and never had a bad word from the girls at all, but then again I,m not UGLY!!

  45. I am told that was Bernie carrying some drunk out by the throat, must have been an asshole for Bernie to get that pissed….

  46. Cheesie Cock Says:

    Pubman that is indeed true, it was a pleasure watching him in action, I have a serious question though to all the regulars at the Bar:

    Have you noticed when Bernie thinks there is going to be trouble he removes his glasses….

    Now then a question…
    what other character is famous for removing his glasses before going into action?

    Answer coming soon:

  47. That would be Superman!

    (otherwise known as Albert, after too much “Heart Medicine”)

  48. Platinum also takes off his glasses as well before dancing with a waitress.

  49. No complaints… I’m on vacation!! I love my iPod touch

  50. Is Bernie on vacation?

  51. Anonymous Says:

    I think that is the English guy who is always talking about cricket.

  52. I thought he was the cousion of that Serbian guy that used to work there?

  53. Only 3 weeks left on vacation, looking forward to seeing most of you after that. Until then…

  54. The Staff Says:

    Bernie! Please come home soon! We miss you, well Jack misses U

  55. The Staff Says:

    When is Albert’s next vacation?

  56. Fuck off.

  57. I wont turn up to your bar untill you start selling good beer. (Steinlarger)

  58. Bernie drinks every bottle they get

  59. King of Crap Says:

    Often the Guinness is mispoured. The lines are often clogged so you get specks on the head. This is the sign of dirty lines. Gunther never screwed this up. When Al pours the head is always way to big.

  60. Shithead,
    You got lumps of coal for Christmas Eh?

  61. Bernard Carleton Says:

    Are there Canadians on this post?

  62. Speaking of dirty lines, does spelling count? What a bunch of crap!

  63. rothkowitz Says:

    Gunther was a dick.

  64. Who the fuck r u?

  65. Gunter's Ghost Says:

    Just one of the many Wankers I threw out for being an Ass.

    Retirement is Good

    • I’m glad to know that Gunter’s Ghost is enjoying retirement. Have thought about you often and wondered how things were going. Haven’t been to the pub since Feb 08 when I was in Seoul on a business trip. I miss Seoul, 3AlleyPub and you too Gunter.

  66. Hello Gunter. Good to c u r enjoying retirement.

  67. Thirsty Says:

    Whats going on with the pub blog?
    It used to be updated regularly with lovely pictures and stories of the goings on in the pub.
    Has the Pubman’s wife taken his computer away?
    Has Al introduced a media blackout?
    Or, most likely you are all too drunk to type!!

  68. And we have been working on the new Gay bar upstairs

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